Frequently Asked Questions

What is Lupuzo Grocery?
Lupuzo Grocery is your one-stop online grocery store offering fresh produce, daily essentials, and household items delivered right to your doorstep.
How do I place an order?
Simply browse our categories, add items to your cart, proceed to checkout, and select your preferred delivery time.
What are your delivery hours?
We deliver from 8:00 AM to 10:00 PM daily. Same-day delivery is available for orders placed before 5:00 PM.
What is your return policy?
If you are not satisfied with any product, you can request a return or refund within 24 hours of delivery through your order history.
How do I track my order?
You can track your order status in real-time from your account dashboard under My Orders.